Social media management for medical clinics is a great way to advertise your services to the public and gain more clients.
Since social media is one of the best means of communication for companies today, many different sectors have been using them to reach more people and attract them to their business.
In the health business, it is no different, today, medical clinics from different areas have been betting on social media as a vehicle for sharing information and divulging services.
But after all, is it really worth managing social media for a medical clinic? Let’s find out in this post!
Social media is one of the most used communication platforms in recent years, and this is only going to increase.
Therefore, social networks have been used to publicize companies, and the health sector is no exception to this.
The management of social networks for a medical clinic is responsible for:
In addition, social media management for medical clinics also serves to promote your services, knowledge and more!
Learn more: What is Social Media Management how does it work?
The first step is the simplest, just having a profile on social media, however, the complicated part tends to be the choice of said platforms
Below, we’ll teach you how you can best leverage social media marketing for healthcare, as well as how to define your own strategy:
To build trust with your patients and encourage recommendations for your practice among friends and family, it’s critical that your image isn’t just that of an enterprise interested in financial gain.
An effective approach in this regard is to use social media to raise awareness of health-relevant topics, covering a variety of areas, such as:
An effective strategy involves alternating between self-promotion content, such as event or discount announcements, and general interest posts.
The latter can include exciting news in the medical field, recent research and other relevant information.
By taking this approach, not only will you keep your social media content captivating, but you will also bolster patient confidence. This will help to expand the recognition of your clinic and services.
It is precisely in this aspect that social media management is useful, as managers are responsible for preparing the content and posting it, making this process much easier and optimized!
Patients expect their physicians and healthcare professionals to play an educational role, providing relevant health information and keeping them up-to-date on medical issues.
For this reason, it is essential that your social media content encompasses more educational material, whether it originates from your own practice or from other trusted sources in the healthcare field.
The key lies in making sure everything you share is thoroughly vetted.
It is extremely important to prevent your medical clinic from being associated with fake news or unreliable sources of information, as this can harm your reputation, the experience you offer, your income and even patient loyalty.
Examples of educational content you can share through your social media platforms include:
Learn more: How much does a professional cost to manage social media
Using social media offers an exceptional opportunity to promote your brand and leave a lasting impression on those who follow your channels.
While healthcare clinics and hospitals share core values such as providing high-quality care and an exemplary patient experience, social media platforms allow you to highlight the characteristics that make your institution unique.
This comes through the posts you share and the way you engage with current and potential patients.
To illustrate, consider the example of a nutrition clinic. Your posts can focus on offering suggestions for a healthy lifestyle, exercise plans, tips for improving health through nutrition, and more.
Not only will this approach promote your brand, but it will also leave a lasting mark on patients’ minds.
It should be noted that this strategy allows you to stand out in a competitive market and helps build an authentic connection with your audience.
For this, using texts, images and captions that are striking make the difference and make your content more interesting for the public.
As already mentioned, it is highly advantageous for health clinics to remain continuously relevant, enriching their content on social networks with valuable information and offering assistance to their patients, even virtually.
A highly effective approach to this is the sharing of health-related prevention news and data.
This strategy not only enables engagement with followers, but also provides education on key issues that can have long-term impact.
As a health professional, you naturally become a pillar of trust for people, which, therefore, encourages them to check out your page, comment on your publications and interact with your profile.
In this context, preventive information sharing can cover a wide range of topics, as long as each piece is meticulously verified and corroborated.
This content category can range from articles pertaining to public health topics and/or epidemics, updates on recent research and emerging medical directions, to routine patient procedures, and much more.
The fundamental criterion is precision and validation, guaranteeing the reliability of everything that is shared.
Finally, it is important to highlight that seeking inspiration is very advantageous for managing social platforms for a medical clinic.
People often crave testimonials of success and get motivated through wellness content.
This is especially true in the field of health. By taking this approach, you can build patient trust, promote your practice, drive patient base growth, and achieve so much more.
So, after getting permission from your patients, consider the most appropriate way to share your success stories on your social media channels.
Whether through images of patients, testimonials in their own words, use of creative hashtags, videos or other resources, this practice can be highly effective.
Interested in improving your business management, attracting a broader patient audience and boosting your revenue? Be sure to check out our comprehensive guide to medical practice marketing strategies!
Still not convinced to give this a try? Here are the top 6 benefits that social media marketing can yield for a medical practice:
Now that you understand the concept of social media management and know the professional who specializes in this area, it’s time for us to explore how this all plays out in practice!
It all starts with getting the right information in the right places. Every social media management professional wants to ensure that their efforts and resources are allocated wisely, resulting in effective deliveries.
In social media management, the content you share is monitored and optimized as needed to meet your goals.
In the case of a medical clinic, the practitioner will educate themselves about your clinic, the services offered, and even the identity of your business and your clients.
Based on these surveys and your other knowledge about social networks, it will be possible to plan appropriately for your business.
After thorough data analysis, the social media manager needs to define the brand message on each social media platform. This message must be aligned with the objective of your medical clinic.
Amidst changes and ever-evolving trends, social media management must remain relevant to the public.
If the initial strategy is not achieving the expected results, adjustments may be necessary. It is important to note that any plan is previously approved by the client before being implemented.
It’s crucial to remember that all of your company’s goals related to social media must be realistic and achievable within your management.
One of the biggest benefits of managing social media is creating personalized content. Can you imagine how your medical clinic can stand out with regular and professional quality content specific to your area?
These days, many people explore the social networks of the brands they are interested in. Having an active profile filled with informative and relevant content instills consumer confidence and encourages them to make purchases.
With regard to content, management of social networks for medical clinics must adapt it to each platform chosen by the client.
For example, LinkedIn content will not be the same as Instagram content, and so on. This personalization makes a considerable difference in the success of your digital marketing strategies.
To stay organized, social media managers create an editorial calendar that spans days or even weeks ahead.
This prior scheduling reduces the workload and ensures that the content is published on the most appropriate days and times.
These are just some of the steps intrinsic to social media management. Keep reading to deepen your understanding of this engaging professional field!
In addition to making a good marketing plan on social networks, another very important aspect is the choice of platforms.
It is crucial to note that even if it is possible to have profiles on all social networks, this is not the best choice.
Some social media platforms are better suited to the healthcare industry than others. Let’s see what are the best options for medical clinics below:
As the social media platform with the largest user base, it’s normal for you to leverage Facebook to interact with your audience.
Specifically, you can use Facebook to communicate with current and potential patients about upcoming events, preventive and health-related news, or any important messages about your healthcare practice.
Instagram is one of the best platforms to manage social networks for medical clinics, this is due to its variety of content.
On this social network, your medical clinic can use different marketing techniques, such as short videos, texts, images and catchy captions.
In addition, the public is already familiar with looking for different companies and services on Instagram, which makes this one of the best advertising platforms.
Humans are highly visual creatures, which means they respond better to images and videos than plain text.
This way, you can take advantage of YouTube to interact with your patients in a more fun and creative way!
For example, you can post informational videos on your YouTube channel instead of posting a long PDF document on the same topic that people are unlikely to read.
Alternatively, you can film daily moments in your clinic and make “behind the scenes” videos that will give your patients a more personal look at your staff and build patient confidence.
Learn more: Top 6 Social Media tips for Small Businesses
With LinkedIn being the official social media site for professionals, you can leverage its widespread use by virtually every company to establish your reputation and authority in the field and promote discussion on different health topics.
Social media management for medical clinics is such a beneficial and rich service due to its easy adaptation to different sectors and companies.
In an increasingly digitized world, it is imperative that your business is easily found online.
Otherwise, you are likely to miss out on finding more customers. Social media management is a great way to streamline this without having to take care of everything yourself.
Here at DUNA’s Digital Marketing Agency, we understand that our clients have a business to manage, and therefore, they often do not have the time or motivation to do marketing on social networks.
It is with this mentality that we can proudly say that we have been in the market for over ten years, and we have already helped several companies, both in Brazil, as in the agência de marketing digital Portugal and in other countries, to publicize their businesses.
Come and discover our services and embark on this new journey to take your medical clinic to another level!